Last Updated: 01/14/2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this site.

2. Products and Orders

Avalon Medical supplies veterinary medical devices and wound care products to licensed veterinary professionals and authorized distributors. Our RediHeal product line is also available for direct purchase by pet owners and the general public. All other products are intended for professional veterinary use only. All product purchases are subject to availability and acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

3. Product Information and Use

All products, except RediHeal Wound Care and Wound Care Ointment, are intended for veterinary use only by qualified professionals. Product specifications, descriptions, and images are provided for informational purposes and may be updated without notice. Users are responsible for ensuring products are appropriate for their intended application and comply with all applicable regulations.

4. Pricing and Payment

All prices are in U.S. dollars and subject to change without notice. Payment terms are net 30 days for approved accounts unless otherwise specified. We reserve the right to require alternative payment terms or prepayment.

5. Shipping and Delivery

Shipping costs and delivery timeframes vary by location and order size. Risk of loss transfers to the buyer upon delivery to the carrier. Any claims for damaged or missing items must be reported within 5 business days of receipt.

6. Returns and Refunds

Due to the medical nature of our products, returns are accepted only for unopened, unused products in original packaging within 30 days of purchase. Defective products will be replaced or refunded at our discretion. Custom orders are non-returnable.

7. Limitation of Liability

Avalon Medical shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the purchase price of the product in question.

8. Intellectual Property

All content on this website, including text, images, logos, and product information, is the property of Avalon Medical and protected by copyright and trademark laws.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which can be found [link to privacy policy].

10. Modifications

We reserve the right to modify these terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

11. Governing Law

These terms are governed by the laws of Minnesota, without regard to conflict of law provisions.

Contact Information

For questions about these Terms and Conditions, contact us.